Troubleshooting business technology onsite
Investigate technology problems where the equipment is used.
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Business technology services
IT Field Services
Onsite troubleshooting, installations, upgrades, hardware replacement, site surveys, and technical dispatch for business technology.
OTG provides hands-on IT field work at business locations, including troubleshooting, equipment installation and upgrades, hardware replacement, site surveys, and technical dispatch.
Service details
What this can involve.
The exact work depends on your environment and what you need done.
Installing or upgrading workstations and equipment
Set up or upgrade computers and connected equipment at the business site.
Replacing hardware and connecting peripherals
Replace hardware and connect the peripherals people need for their work.
Technical dispatch for location-based work
Coordinate onsite technical work for tasks tied to a specific location.
Additional onsite work
Conference room A/V
Onsite installation and setup of conference-room hardware and audio/visual equipment.
Physical security equipment
Installation of cameras and access-code locks.
Start with the details
Tell us about your project.
Tell us the site location, the equipment involved, and what needs to be installed, changed, or fixed. Include any access requirements and preferred timing.
Review your details before sending your request.
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Ongoing support for business workstations, peripherals, and connectivity, from setup and troubleshooting to everyday IT requests.
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