Privacy Policy

Effective date: October 16, 2026

This policy explains how Optimal Technology Group LLC ("OTG," "we," or "us") handles information collected through optimaltechgroup.com and related inquiries. We communicate with customers by phone and email.

Information we collect

When you send an inquiry, we ask for your name, work email, company, phone number, service selection and project description. Project location and preferred timing are optional. We also receive information you choose to provide by phone or email. Please do not send passwords, account credentials or sensitive or confidential information through the form.

Website visits also generate information such as IP address, browser and device details, pages visited, referring pages, visit times and cookie identifiers.

How we use and share information

We use this information to respond to inquiries, discuss services, maintain business records, operate the website, reduce spam and misuse, and understand website usage.

Service providers supporting our website, business email and analytics process information for these purposes. We may also disclose information when required by law. Sending an inquiry does not book an appointment or create a service agreement.

Google Analytics and cookies

We use Google Analytics to understand how people use our website. Google uses cookies to collect information about pages visited, website interactions, browsers and devices. These cookies can remain in your browser for about 400 days and may renew with further use.

Analytics currently starts and sets cookies without an on-site consent choice. You can restrict or delete cookies through your browser settings, but this does not necessarily stop all analytics requests. Learn more in Google's Privacy Policy and how Google uses information from websites.

Retention

We keep inquiry and business correspondence as reasonably necessary to respond, provide services, maintain appropriate records, resolve disputes and meet legal or contractual obligations. We have not established a fixed inquiry-deletion schedule. Email, website logs, analytics data and backups may be kept for different periods.

Changes and contact

Depending on the law that applies, you may have rights to access, correct, delete or otherwise control your personal information. For privacy questions or requests, contact Optimal Technology Group LLC at info@optimaltechgroup.com or 313-437-2770.

We may update this policy as our practices change. Updates will show a revised effective date, with any additional notice required by law. Other websites linked from this site have their own privacy practices.